FirstMobile is the official mobile banking app from FirstBank, providing seamless and convenient access to both financial and non-financial transactions for FirstBank account holders. Available for users with Naira MasterCard and/or Verve cards, FirstMobile makes banking easier than ever before, offering secure and efficient ways to manage your finances on the go.

With FirstMobile, you can perform a wide range of services from the comfort of your smartphone, without needing to visit a branch. It’s designed to provide a user-friendly experience, enhanced with a variety of features that make banking more accessible and more convenient than ever.

Visit FirstBank’s website to learn more and download the app.

What’s New in FirstMobile 2.0.0?

The latest version of FirstMobile, 2.0.0, introduces several exciting improvements and features aimed at enhancing your banking experience. Whether you’re a frequent user or new to mobile banking, these updates will make it easier to manage your finances right from your phone.

Revamped UI/UX

FirstMobile 2.0.0 comes with a revamped user interface (UI) and user experience (UX). The new design is sleek, modern, and highly intuitive, making it even easier for users to navigate through the app and access their desired services. With this update, FirstMobile offers a more exciting and enjoyable interface that enhances your digital banking experience.

Improved Dashboard

The enhanced dashboard in FirstMobile 2.0.0 provides a more personalized and customizable experience for users. The new dashboard prominently showcases your spending patterns by displaying the inflows and outflows in your account. This helps you make better financial decisions by offering a clearer overview of your finances and encouraging more efficient budgeting.

Frequent Transactions

One of the standout features in the new update is the aggregation of frequent transactions. This feature tracks the most common actions, such as Transfers, Airtime purchases, and Bills payments, based on your historical transaction data. The app will then display these frequent actions on the main dashboard, making it easy to re-initiate transactions with just a few taps. This saves you time and effort when performing regular banking activities.

Top-up from Contact

The “Top-up from Contact” feature makes recharging your mobile phone even more convenient. Now, while making an Airtime recharge, you can simply select the contact from your phone’s contact list, eliminating the need to manually input phone numbers. This smart feature enhances the speed and ease of completing common mobile banking tasks.

Favorites/Beneficiary Management

With FirstMobile 2.0.0, managing your favorite or frequently used beneficiaries for transfers, bills payments, and Airtime transactions is easier than ever. Users can add new contacts as beneficiaries directly from the app, and these contacts will be saved in a dedicated “Favorites” list. Once added, beneficiaries can be accessed easily on the transaction home page, enabling users to complete transactions with just a few clicks.

Biometrics for Transactions

FirstMobile 2.0.0 introduces biometric authentication for transactions. Android users can now use their fingerprint to authenticate transactions, offering an easier and more secure way to validate their banking activities. This feature ensures that your account remains protected while making the process of performing transactions smoother and more convenient.

Personalization

The new personalization feature allows users to customize their dashboard and beneficiary lists. You can upload pictures for your beneficiaries, making it even easier to identify who you’re transferring funds to. Personalizing your banking app provides a more unique and tailored experience for users, reflecting their individual preferences and needs.

How Does FirstMobile Work?

FirstMobile is designed with simplicity and convenience in mind. Whether you’re performing financial transactions or managing your account, the app’s intuitive interface ensures that every action is as straightforward as possible.

DIY Enrolment

With the FirstMobile app, you can enroll yourself without needing to visit a FirstBank branch. All you need is your Naira MasterCard or Verve card, and you’re ready to start using the app. The DIY enrolment process ensures that you can begin using FirstMobile right away, with no need for additional steps or paperwork.

Financial and Non-Financial Transactions

FirstMobile allows you to perform a wide variety of transactions, including:

• Money Transfers – Send funds to other FirstBank accounts or third-party accounts seamlessly.
• Airtime Recharge – Buy airtime for yourself or others with just a few taps.
• Bills Payment – Pay utility bills like electricity, water, and more directly through the app.
• Account Management – View account balances, recent transactions, and more.

Whether you’re handling your daily finances or making an important payment, FirstMobile ensures that you have complete control over your financial activities anytime, anywhere.

Top-Notch Security Features

Security is a top priority with FirstMobile. The app uses advanced security protocols to ensure that your financial data is protected at all times. Features like biometric authentication, real-time monitoring, and end-to-end encryption ensure that your transactions and personal information are secure.

FirstBank takes your privacy seriously. The app adheres to the highest standards of data protection, and your funds are safeguarded using the latest banking security technologies.

24/7 Customer Support

At FirstBank, we value our customers and are always ready to assist you. If you have any questions or need help with the FirstMobile app, our dedicated customer support team is available 24/7. You can contact us via the app’s live chat feature or call our support helpline for assistance in resolving any issues.

Our team is available in multiple languages, ensuring that you get the help you need no matter where you are.

Explore More from Our Financial Application

FirstMobile is just one part of the wide range of financial services offered by FirstBank. Whether you’re interested in expanding your financial tools or discovering new banking options, our application is designed to help you manage your finances more efficiently.

Explore more from our financial application and start managing your finances the smart way with FirstBank today.